Contact Us

Support Hours
24/5 - From SUN 22:00 to FRI 23:00 (GMT)
Address
ABIS Centre, Room 16, Providence Estate, Mahé, Seychelles
Support & General Inquiries

FAQ

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Blue Suisse handles all transactions the day they are received. However, transaction time also depends on the processing time required by the sender bank.

No, we do not accept fund transfers from third parties. The name(s) on the trading account must be an exact match with the name(s) on the account of the financial institution.

If your withdrawal request contains all the required information, it will be processed by us within a maximum of 2 working days, although we do our best to process withdrawal requests within 1 working day.

Blue Suissse does not charge fee for deposit or withdrawal. However, please be aware that other banks involved in the transfer could charge fees for their transactions.

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No, you can withdraw any amount you wish. However, considering the fact that fees could be charged by other banks involved in the withdrawal process, our recommendation is not to withdraw less than USD 100.00 (or equivalent) unless the full amount of your account.

“BIC” stands for “Bank Identifier Code”, and uniquely identifies a bank within the SWIFT network. Providing BIC ensures that your money arrives secure and fast.

“IBAN” stands for “International Bank Account Number” and serves as an ID of your bank account. IBAN is mandatory for payments within European countries.

“BIC” stands for “Bank Identifier Code”, and uniquely identifies a bank within the SWIFT network. Providing BIC ensures that your money arrives secure and fast.

“IBAN” stands for “International Bank Account Number” and serves as an ID of your bank account. IBAN is mandatory for payments within European countries.

Yes, “Trailing Stop” is available on Demo and Live Account. To activate Trailing Stop, first make sure that you have an initial Stop set before adding a Trailing Stop. Than right click on the order you want to add the Trailing Stop -> Choose “Trailing Stop” -> Select “Custom” to enter a number of points for your Trailing Stop.

Hedging is allowed on Blue Suisse trading platforms.

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